Our Services

The BCA Home Care Service assists the frail aged,  people with a disability and their carers to become more independent at home and in the community, thereby enhancing their quality of life and preventing their inappropriate early admission to long term residential care.

The Home Care Service team offers subsidised Commonwealth Home Support Program (CHSP), Queensland Community Care (CC) Home care Packages (HCP) and Veterans’ Home Care (VHC) and the National Disability Insurance Scheme(NDIS) services to eligible members of the Burdekin community.  Eligibility is determined through a standardised assessment process conducted by My Aged Care, National Disability Insurance Agency (NDIA) or an assessment agency (VHC services only).

Below are the different support options available to eligible clients through our service.  Our Home care service team looks forward to providing the necessary support to you or a family member.  If you have any questions, please contact our office on 4783 3744.

Fee’s And Charges

HCS-Fees-Charges-July-2016.pdf (184 downloads) 2018-11_Schedule-of-Fees-for-Service-HCP-1.pdf (25 downloads) 2018-11_Schedule-of-Fees-for-Service-Unfunded-Brokered.pdf (23 downloads) 2018-11_Schedule-of-Fees-for-Service-CHSP-CC.pdf (24 downloads)

Domestic Assistance/Household Tasks (CHSP,CC,HCP,VHC & NDIS)

Is assistance with domestic chores, including assistance with cleaning, dishwashing, clothes washing, shopping (unaccompanied) and bill paying.  Domestic assistance may also include help with meal preparation.  Domestic assistance may include one-off spring cleaning, with extras such as cleaning windows and fans may be available through the HCP & NDIS.

Social Support/Participate in the Community (CHSP, CC,HCP,VHC & NDIS)

Is provided in the home environment or while accessing community services, which includes friendly visiting, shopping, bill pay and banking (accompanied), accompanying a person to appointments or excursions out of the house.

Personal Care/Assist Personal Activities (CHSP, CC,HCP,VHC & NDIS)

Is help with daily self-care tasks such as bathing, toileting, dressing, grooming, getting in and out of bed and moving about the house.  This assistance is provided within the home.

Respite Care (CHSP, CC, HCP & VHC)

Is for the carer whereby supervision and assistance is provided to the care recipient so that the carer may have relief from the caring role.  This may allow the carer to get out of the house, accompany both the carer and care recipient on an outing or the care recipient is taken on an outing without the carer.

Transport/Assist-Travel (CHSP, CC, HCP, VHC & NDIS)

Our Transport service is available so that the client may get out of their house to go shopping, banking and bill paying or to attend medical or allied health appointments and community groups in the local and Townsville region.  Click here for timetable.

Home Maintenance (CHSP, CC, HCP & VHC)

Involves basic maintenance of a client’s yard to keep it in a safe and habitable condition.  This involves lawn mowing and rubbish removal. Additional tasks such as household maintenance and extra yard maintenance may also be provided under the HCP.

Development-Life Skills (NDIS)

Training and development activities undertaken by the participant or their carer to increase ability to live as autonomously as possible. Training can be provided either individually or through group activities and can include skills in daily life activities, communication and social skills, problem solving and managing funding of supports.

Therapeutic Supports (NDIS)

Therapeutic supports to assist the participant to gain skills and improve independence related to identified needs in areas such as language and communication, personal care, mobility and movement, interpersonal interactions, community living to support positive changes in the person’s functioning, development and well-being. Therapeutic supports are delivered by professionals including Occupational Therapy, Physiotherapy, Speech and Language Pathology and Psychology or by a therapy assistant under the supervision of the therapist.

Accommodation/Tenancy (NDIS)

Assistance provided to guide, support and prompt participants, or to undertake on a participant’s behalf, activities to ensure they obtain or retain appropriate accommodation.

Exercise Pathology/Personal Training (NDIS)

Advice to a participant regarding exercise required due to impact of their disability provided in an individual or group setting.

Additional services such as meals, continence management, mobility and dexterity and management of skin integrity. As well as telehealth, nursing, assistive technology, aids and equipment, allied health and other clinical services may be available through Home Care Packages. Please contact Susan Johnson, Home Care service Coordinator to discuss further 47833744.

How much does it cost?

Not all costs associated with these services are funded by the relevant government bodies and we rely on co-payments from clients and donations from the community and community groups to assist in the provision of these services.  Consideration is given to people with limited finances.

Programs

Home Care Service is supported by funding from:

Amber Betteridge

Service Co-ordinator, Home Care Service